Mac tools help

[spike]

Refer to the Security analyses pages for detailed and specific information about malware and threats of all types.

What to do

1. Open the Quarantine Manager.
2. Click the Action Available column heading to sort the list of threats according to the action available.
3. Select all the threats for which the action available is Clean up.
4. Click Clean Up Threat.
   
   Note, You must authenticate by clicking the lock icon at the bottom of the Quarantine Manager window.
   Any threats that are cleaned up are cleared from the list.
5. Click the Action Available column heading again to sort the list of threats.
6. If there are any threats for which the action available is Restart, restart your Mac to complete the cleanup.
7. Click the Action Available column heading again to sort the list of threats.
8. If there are any threats for which the action available is Scan local drives, run 'Scan local drives'
9. Click the Action Available column heading again to sort the list of threats.
10. If there are any threats for which the action available is Clean up, go back to step 3.
11. If there are any threats for which the action available is Clean up manually
12. Create a custom scan
13. Select the areas where the remaining threats reside and add these to the Scan Items
14. In the Options tab, select 'Delete threat' from the drop down menu
15. Click Done
16. Run the scan