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Moderator
ruckus
Posts: 623
Registered: ‎09-03-2013
0

Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

[ Edited ]

Uninstalling the Home Edition (free) version of Sophos Anti-Virus for Mac is different to the Enterprise (paid for) version.  However it's really easy to do.

 

Note:

  • You'll need to be logged on with (or know the details of) an admin account.
  • If you need to uninstall version 8 scroll down to later posts.

 

Watch the video of removing version 9:

 

 

Steps to remove version 9:

 

  1. Open a Finder window

  2. Go to your Applications folder

  3. Locate the 'Remove Sophos Anti-Virus' application.
    2013-11-11_11-53-56.png


  4. Double-click it and continue through the wizard.
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Communities Moderator, SOPHOS
Knowledgebase  |  @SophosSupport  |  Video tutorials
If a post solves your question use the Accept as Solution button and award kudos.

When posting include your Mac OS X version and exact SAV for Mac version
Moderator
ruckus
Posts: 623
Registered: ‎09-03-2013
0

Re: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

Even simpler (though it's based on Spotlight having previously indexed the file) is to type 'Remove Sophos' into Spotlight and select the uninstaller...

 

2013-11-11_12-40-03.png

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Communities Moderator, SOPHOS
Knowledgebase  |  @SophosSupport  |  Video tutorials
If a post solves your question use the Accept as Solution button and award kudos.

When posting include your Mac OS X version and exact SAV for Mac version
Moderator
ruckus
Posts: 623
Registered: ‎09-03-2013
0

Re: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

[ Edited ]

Uninstall version 8:

 

The posts above are for version 9.  To uninstall version 8 it is basically the same process except that the uninstaller has a different name.

 

Watch the video of removing version 8:

 

(view in My Videos)

 

Steps to remover version 8:

 

  1. Open a Finder window, go to your 'Applications' folder and locate the 'Sophos Remove' app.
    8_remove_applications_folder.png

  2. Double click the 'Sophos Remove' app and click through the wizard to uninstall.

Note:  You can also locate the uninstaller for version 8 by searching for it in Spotlight (like the post above this one suggests).  Searching for the words 'Sophos' and 'remove' in any order should find it.  The only thing to note is that the version 8 uninstaller is called 'Sophos Remove' and not 'Remove Sophos Anti-Virus'.

 

8_remove.png

- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledgebase  |  @SophosSupport  |  Video tutorials
If a post solves your question use the Accept as Solution button and award kudos.

When posting include your Mac OS X version and exact SAV for Mac version
Moderator
ruckus
Posts: 623
Registered: ‎09-03-2013
0

Re: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

[ Edited ]

Lost misplaced the removal app?  Ran the uninstaller but it's still there?  We've developed a removal tool to help whisk SAV for Mac off your computer.  For more details see the article below.

 

 

Please post any feedback and comments to the main MacTalk board to let us know what you think.

- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledgebase  |  @SophosSupport  |  Video tutorials
If a post solves your question use the Accept as Solution button and award kudos.

When posting include your Mac OS X version and exact SAV for Mac version
Moderator
ruckus
Posts: 623
Registered: ‎09-03-2013
0

Re: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

If you tried to uninstall SAV for Mac Home Edition and the uninstall fails see the thread below:

 

http://openforum.sophos.com/t5/Mac-tools-help/Why-does-the-removal-of-SAV-for-Mac-fail/m-p/18239#M72

- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledgebase  |  @SophosSupport  |  Video tutorials
If a post solves your question use the Accept as Solution button and award kudos.

When posting include your Mac OS X version and exact SAV for Mac version