05-30-2012 09:16 AM
Is Sophos Anti-virus for Mac compatible with Lion? The description does NOT mention OS 10.7. I just upgraded to Lion and suddenly this software is malfunctioning. Is Sophos behind on keeping up with Apple's current OS? Really?
Solved! Go to Solution.
05-30-2012 09:25 AM
Which version of SAV are you running? SAV for Mac HE 8.0.3C and 7.3.12C are both Lion compatible (all versions).
What issues are you having? Does a search on here indicate others with a similar problem/solution?
05-30-2012 09:35 AM
I am running SAV for Mac Version 8.0.4C
Threat detection engine: 3.32.0
Threat data: 4.78
I just uninstalled the earlier version and reinstalled this one off a fresh download. However, the "On-Access scanner" is still OFF. It will not let me turn it back ON.
05-30-2012 10:00 AM - edited 05-30-2012 10:02 AM
Just to add some info, I have this software installed on another MacBook and it is working fine. The On-Access is ON and could be turned ON or OFF, unlike the software on my MacBook Pro. As far as I can tell, the software IS working in Lion... just not on my MacBook Pro now. How do I get this software preference reset?
05-30-2012 10:23 AM
Andrew, I found this note from you regarding the same issue about a year ago. Still good advice? I assume so and will do a restart.
06-30-2011 04:45 PM
For all other users I've been in contact with, the issue was resolved by letting autoupdate complete another update and/or selecting update now and then re-enabling on-access scanning.
Personally, I have got myself into a position before where I killed InterCheck through some convoluted skullduggery and got into the situation you describe... I was able to fix it that time by ensuring on-access was disabled (not hard when it won't allow anything else), rebooting the computer, running an update check, and then re-enabling it.
05-30-2012 01:04 PM