02-14-2012 04:38 AM
I removed a business version of antivirus, and tried to download a free home version of sophos for Mac. However I now get the message that there is a older version on my laptop. I cannot find it anywhere, so I cannot remove it. So I am unable to install the home version. What to do?
02-14-2012 08:47 AM
This topic seems to appear regularly.
1) Trash /Applications/Sophos Anti-Virus.app if still present.
2) Trash either of the following folders if still present, it depends on which SAV version was previously installed (SAV 4 or SAV 7).
/Library/Application Support/Sophos Anti-Virus or /Library/Sophos Anti-virus
These are the folders in the root of the hard drive, NOT the ones which also may exist in /Users/<your username>/Library/ which can be ignored for this exercise.
This worked for me when I had a similar problem.
Hope this helps.