02-26-2012 10:35 PM
I just installed the free mac anti virus program and when I scan all files it goes through the process then stops, saying no threar found and the files haven't been scanned. How do I do a complete scan?
03-20-2012 02:55 PM
If you want to scan everything, you'll have to authenticate as administrator (to scan non-user files) and enable archive scanning (to scan archived files).
04-18-2012 10:43 AM
I'm having the same problem too. I just installed Sophos 8.0.2C on OS X 10.4.11. But no matter how many times I do a scan, the scans window indicates "this scan has never been completed" for local drives. I don't get any error messages; the scanner just stops before completing with zero threats.
As per Andrew's suggestions, I've tried enabling archive scanning, but it doesn't help. And I can't find what preference setting to authenticate as admin to scan non-user files.
Any suggestions? Thanks
04-18-2012 02:48 PM
04-19-2012 10:31 AM
An update on my situation:
I got a complete scan yesterday. 1 threat detected, JavaHeL-P, and cleansed. I tried a scan today, but it stopped short of completion. Then I ran it again and got a finished scan, no threats. I don't know why it works some of the time but not all the time.
09-02-2012 03:36 PM