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Occasional Visitor
EdgarFriendly
Posts: 2
Registered: ‎11-12-2010
0
Accepted Solution

NeoOffice doesn't respond properly since Sophos AV Mac install

Hi,

 

I just wanted to ask if anyone else experiences this problem. Since I installed the free Mac Home Edition NeoOffice either takes forever to launch or it won't launch at all. My girlfriend has the same problem since she got herslef the Sophos app too. Does anybody know something?

 

 

 

 

Occasional Advisor
Adrian
Posts: 8
Registered: ‎11-02-2010
0

Re: NeoOffice doesn't respond properly since Sophos AV Mac install

I had just this problem and it seems it is due to Sophos having to unpack all the Java jar files. Just uncheck "scan inside archives and compressed files" in the On-Access Scanning preference pane and all will be back to normal.

Super Advisor
grahamperrin
Posts: 160
Registered: ‎11-02-2010
0

performance issues when launching some types of application

 


Adrian wrote:

 

… Sophos having to unpack all the Java jar files. Just uncheck "scan inside archives and compressed files" in the On-Access Scanning preference pane …


 

An alternative approach to reducing the delays when launching some types of application may be to reduce the frequency of updates to SAV. Discussions: 

 

 

Occasional Visitor
EdgarFriendly
Posts: 2
Registered: ‎11-12-2010

Re: NeoOffice doesn't respond properly since Sophos AV Mac install

Alright! Unchecking "scan inside archives and compressed files" worked. everything's back to normal. Thanks for your quick replies guys.