11-02-2010 01:21 PM
I have installed Sophos AV for Mac installed on Mac Pro. All my downloads are normally directed to a folder on a separate volume. On access scanning works fine if I download any of the eicar file to anywhere on the drive containing the System and User directories. However, if I download to anywhere on the volume containing my Downloads folder, Sophos doesn't see it, nor does it do anything if I unzip eicar. If I do a manual scan then eicar is detected. Permissions on the problematic volume are:
Adrian(Me) read & write
Staff: read & write
everyone: Read Only
Any ideas?
Adrian
11-02-2010 02:19 PM
What sort of Volume is the is Download Folder stored on? Is this a separate partition, an external drive (USB, FireWire?) or maybe Network Storage?
11-02-2010 02:49 PM - edited 11-02-2010 03:03 PM
It's just another internal volume on another physical disk. The disk has two volumes, my emergency boot/repair volume and what I call "Spare" for downloads, scratch space etc. Everything checks out OK on it.
If I try downloading eicar to a USB stick it is detected correctly.
Adrian
11-04-2010 08:59 AM
Strange, but this problem seems to have been resolved by the simple expedient of copying everything off the offending volume, deleting the partition then recreating it. I copied everything back then recreated new folders and copied across contents of original folders. All the folder and file permissions are the same as before.
Go figure!