06-06-2011 12:08 AM
Running Leopard 10.5.8, installed SAV a month back and it worked perfectly until a week ago when it stopped being able to update. Tried updating manually but it kept returning an error. Finally tried uninstalling using "Sophos Remove" and it keeps returning a failure with exit code 1. Repaired permissions and tried a fresh install but the installer now reports an install failed "The following install step failed: run postflight script for Sophos Anti-Virus."
It feels like a permissions problem that has walled of one part of SAV but I'm not that technically savvy and cannot really know. I have fixed permissions and tried redoing those steps in Safe Mode but to no avail.
Is there a method for manually removing SAV folder by folder, file by file that does not rely on the installer? Should I sudo anything to fix the permissions on the offending files?