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Occasional Visitor
KRobe15041
Posts: 1
Registered: ‎01-17-2014
0

Scan says issues detected....but nothing in the Quarantine Manager?

I apologize if this has been asked before, but I just ran a scan and it says "Issues detected"....but there is nothing listed in the Quarantine Manager, and the Scan Logs don't help (at least, they don't help me).  How do I find out what the "issues" are?  SAV v. 9.0.6, and I updated before I ran the scan.  Mac OS 10.9.1.  

 

Thanks so much,

Kathleen

Frequent Visitor
comics_addict
Posts: 1
Registered: ‎01-18-2014
0

Re: Scan says issues detected....but nothing in the Quarantine Manager?

Hi, I can't help you but wanted to let you know that your not the only one experiencing that same issue that you refer to in your post. Like you I also have Sophos Anti-Virus v 9.06 and am running the most up to date OS X version 10.9.1 I wonder if it might be something related between these versions of their respective software ?

Moderator
sandy
Posts: 187
Registered: ‎09-20-2010
0

Re: Scan says issues detected....but nothing in the Quarantine Manager?

You are correct, more than one person has asked this question, and the topic is covered extensively on this forum. Please look at this thread  http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Issues-detected-but-no-threats-found/m... and the video http://dizaffected.wordpress.com/2013/09/04/sophos-antivirus-for-mac-shows-issues-detected/

 

Please remember to use search for more information on any topics.


Sandy.

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Moderator
ruckus
Posts: 567
Registered: ‎09-03-2013
0

Re: Scan says issues detected....but nothing in the Quarantine Manager?

Video:

 

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Frequent Advisor
dakotaspurs
Posts: 26
Registered: ‎12-04-2013
0

Re: Scan says issues detected....but nothing in the Quarantine Manager?

It may be worth looking at the thread I opened and see if anything is similar to the issues you are having ... http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Troj-Zbot-HAD/td-p/14787