CodeMeaningDescription 200 OK 400 Bad Request Client has issued an invalid or unrecognised request 403 Forbidden Failed authentication 410 Gone Service discontinued 500 Internal Server Error Unspecified server error e.g. bug or configuration problem 503 Service Unavailable Any temporary error condition such as server to busy to handle requests, server has run out of credentials, etc
SophosFreeTalk community manager Sophos, Abingdon, UK
For our other self-service and peer-to-peer online support systems:
When trying to install Anti Virus for Mac I get "Error code 407". This occurs during the Updates Phase of install. One thought occurs to me, I routinely have to manually log into our Proxy Server to go out to the Internet. Could this be the hang up?
"The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again"
any solutions? my internet connection is working normally
I found that, if Sophos installation claims that it can not get connected to the server although the internet connection seems to work fine, disabling the WiFi and using the LAN connection worked fine.
Ihad both LAN and WiFi connection running - looks like that was the problem.
For me the same. I have tried a million times. And no I have no other programme running and yes i have clicked on clock and so on. Not only very annoying but it also casts serious doubts onto the trustworthiness and reliability of this application. Very disappointed in Sophos.
"The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again."
