04-12-2012 01:56 AM
Hello and Greetings to Sophos team,
I'm using Sophos Home Edition for my Macbook Pro for past couples of months, recently I have upgraded to Version 8 which also runs smoothly. Now, my university computer department told me that I can also use the Endpoint Security for MAC (I mean the paid version of Sophos) if I like. So, I would like to ask your team
1. Do I need to uninstall Home edition first in order to install the university version?
2. The Home edition collects its updates via Sophos server (login Id and some invisible password); if I change the server location to university server will that work?
3. Is there any additional benefit that I can expect if I make this transition?
Please post your comments.
04-12-2012 04:55 AM
first of all - I'm not Sophos.
Then - your University might not have deployed version 8 yet, you'd have to check with them.
When HE came out I switched several times between HE and the licensed version by simply installing one over the other (but I did not "downgrade" - see above). I haven't tried to change the update location in the HE version (can't test right now - but you have to be able to enter a URL and the full credentials for this to work) - but if you install the university version this doesn't apply anyway.
In terms of protection the products are the same - the licensed version can be centrally managed and support is different (to what extent depends on your IT department though)
04-12-2012 05:36 AM
Thanks for your post.
I agree with your points. I checked my university server, the Sophos installation file is still some old 7 version, and I'm not sure if my university has received ver 8.
Well, I can wait till someone from Sophos tells when they are going to rollout ver 8 to paid private servers.
04-12-2012 06:26 AM
Version 8 is out now for customers (but AFAIK there hasn't been an official announcement yet). Subscriptions are not automatically upgraded to a higher version though (until the "old" version is nearing retirement at least). This has various reasons. Thus the university must explicitly select version 8 but can do so any time.
04-13-2012 04:28 AM
Perhaps, because Sophos 7.3.10 still exists for paid customers (http://downloads.sophos.com/readmes/readsavosx_7_e
04-13-2012 05:21 AM
I think the free edition collects/waits for user feedbacks
I wouldn't insinuate this . Existing users of SAV for Mac HE also won't be upgraded to 8.0 before May. Won't call 8.0 unstable, and some issues are more likely to surface in one environment than the other (i.e. corporate vs. home use). And - paying customers are aware of the "dangers" of a new version. It's also policy that current production versions are not automatically "replaced" but are available "in parallel". Furthermore - there are several more product updates in the pipe or already released but of course I can't say what Sophos announces when and why they do so .
04-13-2012 10:32 AM
We released version 8.0.1 in both the Home Edition format and as the corporate edition on the same day. Nobody has been "forced" to upgrade to v8 yet, and yes its because we want to collect feedback first. As of this morning, there have been more than 75K installations of v8 in the last week, and 83% of these are the Home Edition. We've had very few reports of issues, which is good news. Over the coming weeks we'll be releasing more updates, and (assuming that goes smoothly too) over the next few months we will start automatically upgrading those still running v7.
For our corporate users we will continue to offer v7 updates for a few more months, to give them time to gain confidence and to plan the update across their organization.
Also worth mentioning is that the Home Edition and the corporate edition have the same protection features in v8. The difference is that the corporate edition also allows a system administrator to set configuration and manage updates centrally.
04-23-2012 05:38 AM
I appreciate your updates. Today I received Sophos Endpoint 8 MacOS X installation file, and failed an attempt to install it over the existing Sophos AV Home v8. It says 'another version of Sophos AV software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again'. But as per our last chat followups, it should in principle work; only I might need to re enter University Sophos update server rather than 'Sophos'. Any comments?
I have one more question, how much RAM is actually required/consumed by it, 512 or 256 MB? I get different figuares from different advertisements/reviews.
Looking forward to hear you soon.