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Member
dudegalea
Posts: 3
Registered: ‎06-17-2011

Re: Unable to complete login after reboot

On Lion I've turned off Legacy FileVault, and turned on the new full-disk FileVault.

 

Since I did this, I have not been able to get the Mac to hang again.

Super Advisor
grahamperrin
Posts: 160
Registered: ‎11-02-2010
0

Unable to complete login after reboot: bugging Sophos Anti-Virus on Lion without FileVault

[ Edited ]

This afternoon I reproduced symptoms almost identical to those seen on Snow Leopard, with Mac OS X 10.7.2 Lion on a brand new MacBook Air. 

 

Neither FileVault 1 nor FileVault 2 was used. 

 

Shortly after logging in, immediately after a click on the Sophos menu icon, the system became completely unusable; I could move the mouse, but that was about the end of it. No response to clicks, and so on. 

 

A difference, compared to behaviour on Snow Leopard: this afternoon with Mac OS X 10.7.2 I was able to connect remotely via ssh, so I ran sysdiagnose. Not all parts of the routine completed — I had to interrupt the allmememory part, to sudo shutdown restart then remove Sophos Anti-Virus; install ClamXav and ClamXav sentry; and finally hand the computer to the person who was waiting for it. 

 

From this afternoon's incident: 

 

 

— at a glance I see nothing personal within the files, so I'm happy to share these. 

 

If it helps: I used launchctl to unload three Sophos-related daemons but still, no go. Also, after I killed SystemUIServer it did not restart. 

Employee
Agile
Posts: 1,191
Registered: ‎11-02-2010
0

Re: Unable to complete login after reboot: bugging Sophos Anti-Virus on Lion without FileVault

Thanks for the detailed info, Graham.

-
Andrew
Threat Researcher
SophosLabs


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