05-02-2012 09:03 AM
Using the quarantine manager, I'm trying to clean up manually. I'm following instructions offered here http://www.sophos.com/support/knowledgebase/articl
Looking ahead down the list, I see it says to select 'delete threat' in the Options tab? WHAT Options tab? Where?
I love computers.
05-02-2012 04:16 PM
In the main scan window (where it says "Scan local drives") you'll see a > at the bottom left of the page next to "Custom Scans". Click it, then click the + at the bottom of the page. You should be able to follow the rest.
05-03-2012 09:16 AM
Clicking the +, and selecting the disk/folder you want to scan. Then setting your preferences to delete instead of clean up -- this will always delete files flagged as detected, instead of attempting to remove viral entities from otherwise clean files.
05-08-2012 02:34 PM
In the Open dialog, press command-shift-. (that's a period). This will show you all files and folders, including hidden ones, such as .Trash
However, the .Trash folder is where stuff goes that's been thrown in the trash can. So, instead of creating a custom scan, I'd suggest temporarily disabling on-access scanning and emptying the trash. Then re-enable on-access scanning. As the item was already in the trash can, it will be erased.