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Just installed Sophos Anti-Virus Home Edition. Updated the virus list. Ran local drive scan. Results-No Threats Detected But 4 days ago I ran ClamXav and it found 37 contaminated files: phsing, Tr...
04-17-2013
04:56 AM
13
Replies
968
Views
"Clean up" continuing forever with OSX/Jahlav -C
by
quicksilver28
in Sophos Anti-Virus for Mac Home Edition
Hi there, Looks like I'm having a problem similar to many other users: Sophos found OSX/Jahlav-C just by monitoring the system, but "clean up" runs forever (hours) without removing the ...
02-24-2013
12:11 PM
2
Replies
882
Views
The Software AutoUpdate Status window has the moving blue 'barber pole'. In the Menubar dropdown the first three items are greyed out: Updating... Update Now Cancel Update The remaining items ar...
02-20-2013
02:05 PM
1
Reply
692
Views
Why does the Sophos Auto Update access so many domains outside of sophos.com? I recently installed Little Snitch, which is a firewall that allows the blocking of individual outgoing connections. I...
02-15-2013
05:00 PM
5
Replies
1422
Views
Sophos on-access scanning disabled after installin. ..
by
GoletaMum
in Sophos Anti-Virus for Mac Home Edition
Help - I am running Mountain Lion on a macbook pro. Yesterday, I installed Photoshop Elements 11. This morning while when I started working on the computer, I got a message that my on access scanni...
01-19-2013
08:00 AM
3
Replies
3363
Views
Hi, one day I saw a "X" in the Sophos icon. When I click on it a greyed text says: "AutoUpdate is not running". I've tried to uninstall by running "/Library/Sophos\ Anti-...
12-19-2012
07:34 AM
3
Replies
1994
Views
After months of trouble free operation, autoupdate is hanging frequently. I have not changed any settings. The menubar shield and Autoupdate window show continuous activity which never completes, Ver...
12-03-2012
01:07 AM
8
Replies
2651
Views
Why does the last scanned date not change after I ...
by floridabrits in Sophos Anti-Virus for Mac Home Edition
Hi, I ran a scan yesterday that 'appeared' to complete properly. I received no messages saying I had any issues. However, when I click on the Sophos icon and click on Open Sophos Anti-Virus, it s...
11-14-2012
05:26 AM
6
Replies
2544
Views
Sophos tries to contact a server on my company VPN
by jasimon9 in Sophos Anti-Virus for Mac Home Edition
Periodically my outbound firewall LittleSnitch tells me that Sophos AV for Mac is trying to contact the IP at 10.0.0.98. This would be the address of the DNS nameserver that my company operates over ...
11-12-2012
12:50 PM
4
Replies
1826
Views
This morning, Sophos popped open a window (capture below) with a message that a threat had been detected (Troj~ObfJS-BK). I went to the Sophos site and followed directions (on page http://www.sophos....
11-08-2012
08:44 AM
4
Replies
1878
Views
